All sales are FINAL on GeForce RTX 3000 Series, Radeon RX 6000 Series and above video cards. Video Cards and GeForce RTX 3000 Series Laptops / Desktops (excluding ME PC) can be returned / exchanged within (7) days of original purchase date.Online orders may be returned within (15) days of receiving your order unless otherwise specified. Returns & exchanges are valid for most products within (15) days of original purchase date unless otherwise specified.* Additional shipping charges may apply for online orders. Some manufacturers may require customers to contact them directly for warranty support.Warranty for Hard Drives / SSDs / Graphics Cards may be denied if parameters (Power On Hours, Tetabytes Written, etc ) exceed nominal usage during the warranty period. Warranty may be void for product(s) with excessive wear or used outside their intended purpose (i.e mining / farming).For Refurbished and Clearance items this period is thirty (30) days, unless otherwise specified.Memory Express will help facilitate the return of defective product(s) to the manufacturer for repair or replacement at no cost* to our customer with in the first year when returned to a Memory Express location, unless otherwise specified.

Now i did not remove the serial sticker as that would be idiotic, The problem is the serial code wore off the sticker and from the image i will show below you can see why.Memory Express Warranty & Returns Warranty (luckily i did not destroy the product before reading through this properly) If your serial is worn, STOP NOW and DO NOT proceed to destroy your item! ' ' If you removed the serial sticker, STOP NOW and DO NOT proceed to destroy your item. The problem come into effect with this line given in the reply email. Ok fine they just need proof of purchase and other details and evidence about the product. Everything went through fine they got back to me to tell me i had tentatively been accepted. So i put warranty claim for a possible replacement or repair. The problem i had was several weeks ago i updated the drivers to the mouse and since then the disconnects are happening at a more frequent pace, If i leave the mouse for a minute or 2 it will just disconnect. From the start i had problems with the mouse disconnecting over prolonged periods of inactivity, At that time it did not bother me to much as it was a few and far between iccurance. So i am uk based so i am under a 2 year warranty policy, I purchased a rival 600 from amazon February 2018.

Steelseries warranty